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As a leader, you want to be a straight-talker. No sugarcoating, exaggerating or minimizing. But there’s a fine line between straight talk and a toxic tone.Some seemingly innocent phrases … Click to Continue »
Even the most confident bosses can stumble when it comes to delivering difficult messages.In fact, business leaders are slower to share bad news than good news, a study in Social Science … Click to Continue »
Ever feel like employees just don’t listen to you?Well, you aren’t alone – for two reasons.There are a lot of managers who feel the same way you do.The second reason? Many … Click to Continue »
No matter how talented you are, having to have a difficult conversation with an employee is not something you look forward to.Not only does it cause anxiety, such conversations can be … Click to Continue »
