Forget cleaning out your closets or cleaning up your diet.
Make 2018 the year you clean up your communication.
Ditch the clichés and buzzwords. Put meaning and credibility back into what you say – and what you write. You’re sure to get better results if you do.
Here are 11 all-too-popular workplace words and phrases that have seen their day come and go – and why you really do want to make a point of putting them to rest this year.
You’re great at leading other people, but could you do their jobs?
If not, it’s time to learn.
Before you start thinking, “Yeah, right. I’m busy enough doing my own work. I don’t have time to learn their jobs,” give us a chance.
On the surface, it might not seem important – or even feasible — that the boss knows how to do employees’ work. But new research finds the exact opposite is true.
A manager’s understanding of employees’ work has the biggest impact on their job satisfaction, a study in the Industrial and Labor Relations Review found.
We all make mistakes.
Then there are those times when it’s A REALLY BIG mistake.
You know the kind. When everyone gets together after and tries to figure out, “What in the world just happened?”
Think United Airlines. They say they stuck to the rules when they deplaned a passenger against his will. Fallout? The stock fell sharply the next day. And the turbulence could last for months or even longer.
Big mistakes aren’t just embarrassing. They’re expensive. Just little grammar issues cost companies billions of dollars each year, one study found. Some poor decisions that led to big mistakes have buried companies, leaving people jobless.
Researchers say many big mistakes – such as the embarrassingly public 2017 Academy Awards Best Picture flub – could be avoided or at least minimized if people paid more attention to the factors that lead up to them.
Every good manager knows it’s essential to have genuine, meaningful and productive conversations with employees, right?
But most employees say that’s not working out so well.
In fact, The Right Management Global Career Conversation Study reports that 85% of employees say they do not connect with their bosses at all.
Rather, they say their managers talk at them and fail to listen well because the boss usually is:
