One of the tougher challenges any manager can face is coaching problem employees.
It takes a real commitment of time and planning – and more than a little aggravation. But it’s what you have to do if you’re not going to let them go.
To boost your chance of success, it helps to develop an approach that takes the burden for change off the manager and puts it where it should be, on the employee.
It will mean reaching into your training bag for those age-old tools of every good manager: