Successful managers always seek to take advantage of those “teachable moments” when they present themselves.
But we’re afraid that what always seems to come out sounds like criticism.
Especially with new employees, you want to find a way to deliver necessary feedback without sounding like you think the employee can’t do anything right!
The key is to make negative feedback sound like constructive praise. Most managers start out with “You’re doing a great job, but … ,” which just tells the employee that despite the good things he or she does, it’s really the bad stuff that stands out.