Hiring

You have a position open on your staff, and now you need to start the interview process.

Love it or hate it, it’s part of being a manager.

So you sit down with the stack of resumes you received. Right off the bat, you weed out the ones that don’t have the qualifications to do the job. Then you ask HR to set up interviews with the folks you’ve earmarked as “potential candidates.”

You know all the right questons. After all, you’ve been doing this for years, you’ve been coached by people who’ve been doing it for years or you’ve read extensively about the process.

And you’re a darn good listener. You can spot the “preplanned” typical bull, like “My biggest weakness is I’m a workaholic who loses track of time and ends up working late almost every night.”

I never buy that one.

So what key phrases do job candidates utter during interviews that do tell you this person is YOUR man or woman for the job?

Here are seven examples that should be music to your ears:

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Hiring people may be the most important a manager does.

Every new hire changes an organization. If the new employee is better than – or has the potential to be better than – half the people already doing this job, your organization just got better.

Yet organizations repeatedly hire people who are in the bottom 50% of employees the minute they walk in the door.

That brings everything down.

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