Use the right language with the right tone at the right time — and BAM! Employees love you and the job. Boss thinks you’re the greatest thing since profit sharing. Client loves the million-dollar deal. Family members think you walk on water.
Leadership
There's a major difference between Leadership and Management. These posts will keep you up-to-date on leadership developments. For more essential foundational information, read our special report on Leadership.
Got Stress? Of Course You Do — and We Have 5 Cool Ways To Kill It
Got Stress? Of course, you do. You’re a manager — as well as a human being living in the 2000s. Stress is kind of our thing.
12 Things Smart Leaders Don’t Say When Things Get Heated
Say the wrong thing in a heated conversation, and it’ll likely combust. But smart leaders never say things that add fuel to that fire.
7 Things You Should Never Say When The $#!t Hits The Fan
It’s bad enough when the $#!t hits the fan. Say or do the wrong thing in the midst of that crisis and you’ll almost always make it worse.
5 Worst v. Best Boss Behaviors (& How You Can Be The Best!)
Even good managers commit some bad boss behaviors.
Don’t Just Lead: 6 Ways To Become A Leader Everyone Wants to Follow
Being a manager is a job. Being a leader is an honor. So if you’re going to lead at work, why not be a leader everyone wants to follow?
5 Ways ‘Micro-Validations’ Can Build a Better Culture
Let’s bring kindness back in the workplace. Let’s put an end to micro-invalidations and micro-aggressions — and all other overt or passive-aggressive behavior.
Feel Like Everything’s Falling Apart? 6 Keys to Keep It Together
You miss a big deadline. Your team falls short of its goal. The boss doesn’t like the results. It feels like everything’s falling apart but you can turn around the crisis.
Afraid To Give Feedback? 4 Ways To Get Over It & Tell Employees What They Need To Hear
Afraid to give feedback? Whether your answer is “yes” or “no,” you’re probably more reluctant than you realize.
10 Reasons You Shouldn’t Lead Like Ted Lasso
Leadership experts — not to mention, optimists and English football fans — think Ted Lasso is a godsend. But there are issues.
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