Practical Tools

25 Things to Never Say in a Difficult Conversation

There are simply some things you should never say during a conversation, either because they are inappropriate or they will lead you down the wrong path. Steering clear of these 25 is a good start.

In these 10 pages, you'll find:

  • Multiple ways you should never start the conversations
  • Phrases to avoid that provoke a defensive attitude from the moment their said
  • Better alternatives to wrapping up your conversation and bringing it to a close

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