Practical Tools
7 Coaching Moments And How To Take Advantage Of Them
Day-in and day-out, there are coaching opportunities at every turn. Do you know how to take advantage of these situations and turn them into coaching moments?
In this Practical Tool, you'll discover the 7 most common coaching moments in the workplace and, how to:
- Deal with an outwardly frustrated employee
- Techniques to defuse feuds, personality conflicts and unnecessarily distractions
- Squash bad attitudes and nip complainers in the bud
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