Guide For Delivering Bad News In Writing

There are strategic ways to cushion the blow of almost any bad news. And if tough messages are managed and delivered well, they can help you and employees overcome issues successfully.

In this Practical Tool, you'll discover:

  • How to convey bad news clearly and with tact
  • Is this too specific? Two key elements to focus on instead
  • Words and phrases to avoid – and keep everything neutral

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