Practical Tools
The Language of Accountability
A culture of accountability is heavily dependent on communication between management and employees. What you say plays a major role in setting the tone of the workplace.
In this Practical Tool you'll discover:
- 8 Qualities of good coaching language
- Positive phrases managers should use
- Negative phrases managers should avoid
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This is one of the best resources I have had as a people manager and use it frequently. I find good guidance and information to use and share.
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