Wouldn’t it be great if star employees never left?
But we all know that at some point something will happen that’ll cause one of your “A” players to leave.
What that “something” is may not be in your control.
Problem is, employee turnover costs companies A LOT of money!
Direct employee replacement costs can reach as high as 50% to 60% of an employee’s annual salary, according to the Society for Human Resource Management. And when other factors are included, total costs can soar as high as 90% to 200% of an annual salary.
That’s some serious moola!
So what can you do?
Pay attention to your employees and watch for signs that they may be getting restless, and nip it in the bud.
The typical signs are:
- excessive absences and frequent requests for time off
- coming in late and leaving early
- changes in attitude
- quality of work plummets
- having excessive doctor appointments, and
- dressing extremely nice to work when they usually don’t.
But here are 12 not-so-obvious warning signs you may not think about that also indicate someone is getting ready to fly the coop:
1) Spike In Online Profiles
A good indicator that an employee is looking to move on is a recently updated LinkedIn profile. Check to see if he’s sharing regular status updates. If so, that’s a pretty clear indication the person wants to be noticed. Also, you can search niche job boards to see if your star player has posted his resume.
2) Attending Conferences
If all of a sudden certain employees start asking to attend conferences, they could be trying to make themselves more visible. They could also be trying to attain more industry knowledge. So it’s up to you to figure out what their motives are.
3) Frequent Excuses To Take Personal Calls
When employees start leaving their work area to take personal calls on a regular basis, they’re likely entertaining new job offers or having a personal crisis. Don’t jump to conclusions, but start digging to see what’s going on or check out some of these other indicators.
4) Experiencing Major Life Change
Major life changes often spur people on to make more money, get a better title or give up working altogether. Some of these events are getting married, getting divorced, having a baby, buying a house or having a spouse get a new job. Can the employee do her job remotely? If so, make the offer so you don’t have to replace her.
5) Previous Job Tenure
Suspect someone is looking for another job? Pull out his resume and check past job tenure. Does the employee have a history of moving on after five or six years at a job? If so, it’s very likely history will repeat itself, unless something is done to change his mind.
6) Past Reasons For Leaving
Do you know why your employees left their previous jobs? If not, find out. Employees are often consistent with their reasons for leaving jobs. So make sure during interviews you ask potential employees what factors made them leave their previous jobs. If you hire them, make note of it and refer back to it on a regular basis to see if those factors are occurring with their current jobs.
7) Starts Complaining
Do you have an employee who rarely complained, but is now complaining a lot more? That’s a big red flag. Something has gotten under that person’s skin and she isn’t happy. Find out what’s wrong. If you don’t, you may be replacing more than one person, if her attitude starts rubbing off on her co-workers.
8) Loses A Close Friend
If someone on your staff leaves, and he has a close friend in the office, guess what? You may be replacing two people. Often, it’ll happen because the employee who left will actively recruit his friend to join him at his new company.
9) Becomes Isolated
If the person isn’t recruited by her friend as in No. 8, then the employee may start to isolate herself. If your employee is checking out, she may not feel the need to continue cultivating personal relationships at work. If this happens, it’s a good idea to approach her and talk about it.
10) Friction Among Employees
Have you noticed that one of your best employees is butting heads a lot with another employee? If so, it may behoove you to find out what’s going on and help resolve the matter. If the relationship if left to fester and become toxic, it may cost you a valuable employee.
11) Reassigns Tasks To Others
Is one of your team players suddenly delegating his work to others? He may know something you don’t, like he’s interviewing for a new job. Unless you’ve authorized the reassignments, call him on it. It’s your right to find out why he is lessening his workload. Maybe it’s a medical issue or maybe he’s got one foot out the door already.
12) Reduced Output
When someone is moving on like in No. 11, she starts reducing her production levels. So when you notice a good employee is no longer participating in meetings or offering to help with extra assignments, it’s time to investigate.
* * *
It may seem like a lot to keep your eye on all of this, but it’s a lot less work than finding new star employees!
To get help, connect with the person who’s got his finger on the office’s pulse. Every office has one or two people who know just about everything that’s going on. Identify who that is and ask him to let you know if he thinks any key employee is unhappy and/or looking for a new job.
Even though you probably never thought that one of your jobs as a manager was to identify star employees getting ready to jump ship, it’s in your best interest to periodically review your staff for people who may be looking to move on.
Sit down with them and talk, see what’s going on in their heads. If you can change a few minds, it’ll save your company a lot of money and you a lot of time!
What signs do you look for that tell you someone is looking to make a change? Share your thoughts in the comments box below.
The Employee Turnover Cure
A 6-Step Retention Plan That Pinpoints The 12 ‘Fixable’ Causes of Turnover And Specific Presciptions to Cure Them
There’s nothing worse than when your good people jump ship. So how do you keep them? Check out The Employee Turnover Cure Blueprint.
In a recent survey, only 53% of employees said they’d still be with their company in a year. That’s the world we live in today. But this Blueprint can help you change that. Here are just a few of the things you’ll get:
- 4 tools to take the temperature of existing employees and uncover the true reasons people leave your company
- What employees actually want – but rarely say – that determines whether they’ll stay and the simple things you can do every day to retain your team
- 10 case studies from real companies with strong employee retention
- The truth about counter-offers – and whether it’s worth trying to “save” someone
- The #1 reason why employees quit and why bad managers don’t believe it to be true