Essential Insights
12 Things A Manager Should Never Say
Often times, what we as managers might see as harmless statements can send an entirely different message to our employees.
The result: an unhappy, demoralized and confused team.
In this Essential Insights, we've dissected the most common, seemingly harmless everyday questions, responses and phrases we've all said to ensure our words and meaning are crystal clear.
Get This Essential Insights
& Much More …
With a ResourcefulManager Insider membership you'll get immediate access to the Essential Insights you're looking at right now, plus all this in your account on day one:
Quality, reliable information you can trust – professionally curated, distilled and delivered to you all in one place.
Become An RM Insider & Get This Essential Insights – $19/month NO THANKS, I'll Get This Essential Insights for $19What Our Customers Say
From bite sized pieces of wisdom to full on training series, I highly recommend Resourceful Manager!
Cindy Saunders, SPHR|GPHR|SHRM-SCP,
Human Resources Business Partner
This is one of the best resources I have had as a people manager and use it frequently. I find good guidance and information to use and share.
Joe Byrne,
Sr. Customer Operations Manager,
Inflight Connectivity
Quick actionable advice backed by research. I also appreciate the common format of the blueprints and depth that is available to make implementation dynamic to my application (I don't feel like I have to change the world at once).
Kenson,
Quality Manager
In this fast-read 25-page guide we outline 12 common phrases that often get misinterpreted in the workplace.
As you read, you’ll learn why these comments shouldn’t be used, suggestions for better word choice and different ways to approach the situation, plus:
- 3 rules to effectively address employee complaints...even when they seem off-base
- The risky promise managers give to employees behind closed doors that you can’t actually guarantee (and shouldn’t even if you could)
- Don’t say this all too common phrase to your promising new hire if you want them to stay motivated during those critical first three months
- How to pinpoint employee errors without being “big brother” and demoralizing finger pointing (this reduces employee excuses and defensiveness when you bring it up)
- Why you should reconsider saying “Send me an email” according to Harvard Business Review (plus, how saying it too frequently creates disengaged employees)
- “What goes on outside the office is none of my business.” - Here’s a legal care that demonstrates why sometimes it IS your business
- The challenges of managing a top-performer and 3-steps to help them achieve their goals (and the company’s goals)
- Do’s and don’ts of interviewing a new hire that attracts high-performers that will be in it for the long haul
- How to avoid your own excuses for not keeping record and why the lack of record could have legal repercussions down the road
Conveying the right message is as much about the ‘dos’ as it is the ‘don’ts’.
There are a million-and-one factors that can come into play for both you and your employees …
The trick is to make good statements rather than avoiding bad ones.
“Must-Be-Resourceful” 90-Day Money Back Guarantee
We believe to be a great manager … is to be resourceful. So every piece of content and product we create is designed to make you more knowledgeable, prepared and resourceful as a manager.
After you’ve read this Essential Insights, if you don’t find anything new or useful and think the material is complete junk, please email us within 90 days and we’ll give you a refund in a snap. (Our email address will be in bold on the last page of the Essential Insights.)
Get The ResourcefulManager Essential Insights:
Here’s What You Get
- 40-page Essential Insights
- Immediate access, PDF format
- 30-day “Must-Be-Resourceful Money Back Guarantee”
- Price:
$19$14
Get This Essential Insights
& Much More …
With a ResourcefulManager Insider membership you'll get immediate access to the Essential Insights you're looking at right now, plus all this in your account on day one:
Quality, reliable information you can trust – professionally curated, distilled and delivered to you all in one place.
Become An RM Insider & Get This Essential Insights – $19/month NO THANKS, I'll Get This Essential Insights for $19