When you’re in business, the most important person is the customer.
It’s easy to become shortsighted and think of only yourself and your employees.
But every manager and employee needs to be making sure that customers – and prospects – have an amazing experience interacting with you every day. You have to WOW them.
You need to remind yourself – and your staff – of that every day.
To help, check out “How To WOW,” a great new book by biz guru, columnist and author Adrian Swinscoe. He gives you 68 very practical ways to make it happen. If you just do one of them, you’ll be way ahead of most of your competition.
In case you missed it …
Here’s what else the ResourcefulManager team has been reading this week:
Ditch Your ‘To-Do List,’ Start A ‘Done List’
Since I’m not a big fan of “to-do” lists, I really love this idea. To celebrate your accomplishments, you should make yourself a “done list.”
8 Traits The Most Self-Assured People Share
Confidence can not only be observed, but the underlying traits can be copied and embraced. So maybe it’s time to do some people-watching.
Why So Many Smart People Aren’t Happy
It’s a paradox: Shouldn’t the most accomplished be well equipped to make choices that maximize life satisfaction? It’s not necessarily so. This interview with Raj Raghunathan, a professor and author, gives you the science behind it.
15 Tips To Becoming A Better Boss
Being in charge is no easy task. And good bosses always look for ways to improve and lead their teams better. Here are 15 ways to do it.
Confessions Of A Workaholic: 9 Steps To Overcoming Your Addiction
Find out if you’re a workaholic. And find out what you can do to overcome it. Check out our great blog post from earlier this week.
Have You Read ‘Escape the Busyness Trap’?
If you’re one of those stuck in time management and multitasking hell, you’re going to want to get this one. Quit dragging yourself down and accomplish things. The Escape the Busyness Trap Blueprint could turn your life around.
Keep an eye out for …
You’re definitely not going to want to miss Monday’s blog post: 29 Quotes To Help You Delegate #LikeABoss. These quotes will inspire and empower you to take action.
And you’re going to want to keep an eye out for the upcoming launch of our latest Essential Insights report: The Bad Boss Handbook.
Yours in success,